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p: 919.595.8560

Elite

Castra’s most in-depth service

Elite

Castra’s most in-depth service

Elite is Castra’s most in-depth service. Our Security Operations Center (SOC) watches your network, investigates security alarms, tunes the system for better visibility, and works with you when we find anomalies. You don’t need to manage the security platform or watch the console day by day - we do that for you. Let us take care of everything while you focus on your business.

Elite takes care of monitoring and analyzing your network. This is the premier solution, and triaged alarms are reported to you via in platform ticketing or your preferred method of notification

Elite includes the following services:

Premium Alarm Monitoring and Response

  • 12x5 or 24x7 eyes on glass, alarm monitoring for devices and logs feeding repositories
  • Orchestrated responses where applicable
  • Proactive tuning and/or customer notification upon incident detection
  • Artificial Intelligence and Machine Learning available

Customized Threat Detection

  • Expert assistance on new service deployment from Security Operation Center
  • Intensive analysis of customer needs and network environment
  • Custom solutioning
  • Vulnerability assessment scan review and data association (if applicable)
  • Correlation optimization and alarm tuning assistance
  • 24×7 health monitoring of appliance health by Security Operations Center

Focus on Logging

  • Long term retention
  • Easy and fast log searching
  • Basic reporting
  • Ability to use in numerous SIEM/SOAR platforms

Ongoing Health Monitoring

  • 24×7 health monitoring of appliance health by Security Operations Team
  • Cloud-based platform continuously monitors:
    • Hardware and software stats
    • Event flow rates
    • Capacity and performance information
  • Proactive tuning and customer notification upon problem detection

Notifications and Compliance Dashboards

  • Custom notifications for Alarm outputs
  • Custom thresholding for different Alarm types and groups
  • PCI-DSS Dashboards
  • Custom dashboards and branding

Recurring Performance Reviews

  • Scheduled teleconferences with Security Operations Team covering:
    • Alarm review and noise reduction
    • Capacity planning
    • Risk posture and detection adjustments
    • Report customization

Learn More

Let's find
a solution that
fits your needs
Contact us to see how we can help
with a no cost initial consultation.
Request a Quote
e: [email protected]
p: 919.595.8560